Personal Information You Provide Directly

We may collect personal information that you voluntarily share with us. For example, this may include your name and email address. Specifically, this happens when you:

• Subscribe to our newsletter for sofa guides and living room ideas
• Submit a message through our Contact Us page
• Leave a comment on a blog post or guide

Personal Information Collected Automatically

When you visit the Site, certain information is collected automatically. For instance, this includes your IP address, browser type, device information, operating system, referring website, and the pages you view. Additionally, this information is gathered through cookies and similar tracking technologies, as well as analytics tools such as Google Analytics.

Cookies and Tracking Technologies

Cookies are small text files stored on your device that help us understand how visitors use the Site and improve your browsing experience. However, you may disable cookies through your browser settings at any time. In that case, some features of the Site may not function properly without them. For more information, you can learn more about how cookies work at All About Cookies.

We use the information we collect to:

• Respond to your enquiries and provide support
• Send newsletters, sofa guides, and living room ideas where you have subscribed
• Understand how visitors use the Site so we can improve our content and design
• Maintain the security and proper functioning of the Site
• Comply with applicable legal obligations

Our Site may use trusted third-party tools and services that collect information on our behalf. Specifically, this includes:

• Google Analytics — to understand website traffic and visitor behaviour
• Google Search Console — to monitor Site performance in search results
• Email service providers — to manage newsletter subscriptions
• Social media platforms — if you interact with our Instagram Facebook or Pinterest links

These third parties maintain their own privacy policies governing how they handle data. Therefore, we encourage you to review them. For further detail, you can also read Google's privacy practices.

Generally, we do not share your personal information with third parties, except in the following cases: (a) with service providers who help us operate the Site, (b) when required by law, or (c) to protect the rights, property, or safety of Cozy Sofa Hub, our visitors, or others.

Generally, we retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Depending on your location, you may specifically have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Withdraw consent at any time where processing is based on consent (such as newsletter subscriptions)

To exercise any of these rights, simply visit our Contact Us page, and we will be happy to assist you.

This Site is not directed at children under the age of 13, and therefore, we do not knowingly collect personal information from children. However, if you believe a child has provided us with personal information, please contact us so that we can promptly remove it.

We take reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

This Site is accessible to visitors worldwide. Therefore, by using the Site, you understand that your information may be processed in countries other than your own. Specifically, these countries may have data protection laws that differ from those in your country of residence.

We may occasionally update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with a revised "Last Updated" date. Therefore, we encourage you to review this page periodically.

Additionally, you can also read our Disclaimer for additional information about how we operate this Site.